So, when it comes to buying a package trip / hotels / car / air or local products from us through online, it’s always good to be aware of the cancellation and refund policy.
Typically, our stores will offer a certain timeframe within which you can cancel your order if needed. However, for local products, our policies may vary. It’s important to read the fine print before making a purchase to understand what options are available if you need to cancel or return an item. If you’re unsure about anything, don’t hesitate to reach out to customer service for clarification. Better safe than sorry when it comes to shopping online!
Cancellation -> on Total cost of trip/products
Booking with us if trip is cancelled before 40 to 30 days > 80% refunds on hotel/transport/heli options
Before 20 to 30 days -> 75% refund
Before 15 to 20 days -> 50% refund
Before 10 to 15 days -> 25% refund
Before 10 days nonrefundable
